logic business systems super saturday retail top 5 products

Was Your Super Saturday Not So Holly Jolly?

Top 5 Must-Haves for Retail Businesses at Christmas

The hustle and bustle of Christmas might be an exciting time of year for many, but I think it’s safe to say that customer-facing workers, especially retail staff, don’t have it easy this time of year. We can’t stop the Grinches from spreading Christmas jeer, but we can offer practical, reliable products designed to help deliver better customer service and a smoother working experience.

1.  KCPOS

A complete, connected EPOS (Electronic Point of Sale) system, which gives you the ability to connect your chosen accounts software, such as Sage 50 or Microsoft Dynamics 365 Business Central, to your stock control. You can even link your online sales to the software, allowing you complete stock management. Keep customers and staff alike happy with this quick, comprehensive software; increase profitability, control costs and make more informed business decisions.

2.  OXHOO EVOQ

Discover the EVOQ Terminal, perfectly aligned with your aspirations for an elevated point of sale experience. Quick to set up and infused with boundless innovation, its ultra-thin screen and Full HD IPS ensure unparalleled comfort. Balancing design and performance, EVOQ incorporates Intel Kaby Lake processors and streamlined connections, including USB Type-C and Fedp ports, facilitating seamless integration into diverse environments. Make the next Christmas rush a doddle. Get the OXHOO EVOQ and start delivering quick, efficient customer service.

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3.  Logi-Flow

Sick of struggling between in-store customers and phone calls? With our very own Logi-Flow VoIP phone system for business, you can take and make calls from anywhere, using any compatible device. Whether you’re using a mobile, desk phone, headset or tablet, you can easily keep on top of calls and transfer them between your team, or keep in direct contact with other members of staff throughout the business, no matter where you are. You can even link Logi-Flow to your CRM system, to allow automatic redirection of calls to the correct department.

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4.  Microsoft Business Dynamics

Microsoft Dynamics 365, formerly known as Business Central, is a clever combination of Enterprise Resource Planning (ERP) software and Customer Relationship Management (CRM) software. Dynamics connects your entire business infrastructure through a comprehensive suite of applications, such as financial management, sales, purchasing, inventory management, manufacturing, project management, and more. But how exactly does this help your customers? Well, not only does this software combine all aspects of your business into one handy, omnichannel centre, it also uses predictive insights and intelligence to enhance your manufacturing and supply chain operations, optimise costs, provide relevant recommendations and increase conversions. Making it one incredible valuable piece of software.

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5.  Vipre SAT (Security Awareness Training)

During the festive season, scammers are at an all-time high, and your customer data (bank details, home addresses, emails) is especially appealing to criminals when they already know you’re going to be preoccupied with the busy Christmas rush. You can have all the cyber security protection in the world – if your staff aren’t effectively trained to spot a threat, they could easily hold the door wide open for a cybercriminal. Vipre offers different levels of interesting, engaging cyber security training, designed to show your team exactly what to look out for and how to react if they find something. Find out more about Vipre’s different Security Awareness Training packages.

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This year’s festive season might not quite have gone to plan, but now is the perfect opportunity to make sure your team is fully prepared for the next rush of customers. Get in touch with our multi-award-winning IT Technicians to find out more about our top 5 retail essentials, or any other IT products and services you may need.
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*OXHOO EVOQ imagery by OXHOO EVOQ.

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